Skip to content

Frequently Asked Questions


Help & Answers

Mattress shopping shouldn't feel like a guessing gameSo here are honest answers to the questions we hear most.

Comparing brands, wondering about delivery to Boone or Banner Elk, or just not sure where to start? This is the place to get un-stuck. Still have a question after reading? Call us or stop by either showroom.

Family owned since 2001
High Country, North Carolina
12-Time Best of the Best
Voted by the community
Two local showrooms
Foscoe & Boone Mall
120-Night Sleep Trial
On most mattresses

Visiting Us

Come see us in person

You can read about a mattress all day. Stretching out on one tells you more in ten seconds.

Where are your mattress stores located?

We have two showrooms in the North Carolina High Country. Our Foscoe store is at 8859 NC Hwy 105 South, and our Boone Mall store is at 1180 Blowing Rock Rd in Boone. Both are an easy drive from Boone, Banner Elk, Blowing Rock, Linville, and Valle Crucis. Get directions to either location here.

What are your store hours?

Our Foscoe showroom is open Monday through Saturday, 9am to 5pm. Our Boone Mall showroom is open Monday through Saturday, 10am to 6pm. Both stores are closed on Sundays. Holiday hours can shift, so give us a call if you are planning a visit around a holiday.

Do I need an appointment to visit?

No. Walk in any time during store hours and someone will be glad to help. If you would rather come at a quieter time and have a team member to yourself, call ahead and we will set it up. Reach Foscoe at (828) 963-5503 or Boone Mall at (828) 264-2402.

Can I try the mattresses before I buy?

Yes, and we hope you do. Wear comfortable clothes, kick off your shoes, and spend real time on any bed that catches your eye. That is the one thing an online-only store cannot give you. Our team can steer you toward the models that fit how you sleep and what your body needs.


Choosing A Bed

Finding the right fit

Most of the worry around buying a mattress comes down to one fear: picking wrong. Here is how we take that off your plate.

How do I choose the right mattress firmness?

Start with how you sleep. Side sleepers usually want a little more give at the shoulders and hips. Back and stomach sleepers usually want firmer support. Many couples land somewhere in the middle. Firmness is personal, so the best test is your own back on the bed. Our mattress firmness guide walks through it, and our team will narrow the floor to a few good options for you.

What is the best mattress for back or hip pain?

There is no single answer that fits everyone, and anyone who promises one is guessing. What tends to help is a mattress that keeps your spine in a natural line and eases pressure at the shoulders and hips. Depending on your body, that might be a supportive hybrid, a zoned coil bed, or a firmer foam. Come in, tell us where you feel it, and we will show you what has worked for other people with the same complaint.

How much does a good mattress cost?

It depends on the size, the materials, and the brand. We carry beds at nearly every budget, from value-priced models for a spare room to handcrafted luxury mattresses built to last for years. Tell us your number and we will show you the best mattress in that range instead of talking you up. If you would rather spread the cost out, financing is available.

What mattress brands do you carry?

We carry Tempur-Pedic, Stearns & Foster, Sealy Posturepedic, Helix, Casper, Molecule Sleep, Brooklyn Bedding, Shifman, Southerland, and Sherwood, along with pillows, sheets, protectors, and adjustable bases. A few lines live at one store. Stressless recliners and Shifman's handcrafted beds are shown at our Foscoe showroom, and we are the only Molecule Sleep dealer in the High Country, with the Reflex line at Foscoe and the Engage line at Boone Mall. Floor models rotate, so call ahead if you want to be sure a certain mattress is on display. See all the brands we carry.

What is the difference between a hybrid and a memory foam mattress?

A memory foam mattress is built from layers of foam. It cradles your body and stays quiet, which many people love for pressure relief. A hybrid pairs a coil support system with comfort foam on top, so you get more bounce, more airflow, and stronger support along the edges. If you sleep hot or share the bed, a hybrid often feels cooler and steadier. If you like a close, hugging feel, foam may be your match. You can compare both in the showroom and feel the difference in a minute.

Do you sell adjustable bases, frames, and bedding?

Yes. Along with mattresses we carry adjustable bases, platform beds and frames, pillows, sheets, and mattress protectors. The right base or a better pillow can change how a whole bed feels, so it is worth asking about while you are in. Browse bedding and accessories.


Delivery & Setup

Getting your bed home

You picked the mattress. Here is what happens next.

Do you deliver, and what areas do you cover?

Local delivery is available throughout the High Country, including Boone, Banner Elk, Blowing Rock, Foscoe, Linville, and the surrounding towns. Tell us where you are and we will go over the options for your address. See our delivery and setup details.

Will you set up my new mattress and take away the old one?

Yes. Our delivery team can set up your new mattress and haul the old one away at the same visit. Just ask for removal when you schedule so we send the right truck and crew.

How soon can I get my mattress delivered?

In-stock models often go out within a few days. The exact timing depends on the model and where you live, so we will confirm your delivery window when you buy. If you need it in a hurry, tell us and we will do our best to make it work.


Trial & Returns

Buying with confidence

A mattress is one of the few things you use every night for years. You should feel good about it long after the sale.

What is the 120-Night Sleep Trial?

Most of our mattresses come with a 120-Night Sleep Trial. Your body needs a few weeks to settle into any new bed, so we want you to sleep on it at home, not just for a few minutes on the showroom floor. If the comfort is not right for you, come talk to us and we will help you through a comfort exchange.

What if the mattress I bought isn't right for me?

Come see us. During your sleep trial we will help you exchange it for a better fit. Comfort is personal, and sometimes the first pick is not the one. That is alright. Our store policies page has the full details, and our team will walk you through the steps.

Are your mattresses covered by a warranty?

Yes. Mattresses come with a manufacturer warranty that covers defects in materials and workmanship, and the length varies by brand. Some of our handcrafted beds, like the Shifman Mountain Air, carry a 20-year warranty. Hold on to your receipt, and if you ever think something is wrong, bring it to us and we will help you sort it out with the maker.


Financing & Payment

Ways to pay

A better night of sleep shouldn't have to wait for the perfect month.

Do you offer financing?

Yes. We offer financing through Synchrony, including 24-month, 0% interest plans on qualifying purchases. You can prequalify to see your buying power before you decide, and our team will walk you through the plans in the store. Learn more about financing.

What payment methods do you accept?

In our stores we take major credit and debit cards along with Synchrony financing. Online you can check out with Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Amazon Pay, and Shop Pay. If you have a question about a specific way to pay, just ask.


Why Shop Local

Buying from your neighbors

There are plenty of ways to buy a mattress. Here is what changes when you buy it from the people down the road.

What makes Blackberry Creek Mattress different from a big chain or buying online?

We have been a family-owned store in the High Country since 2001, and the community has voted us Best of the Best twelve times. You get to feel the mattress before you commit, talk to people who do this every day, and call a real local number if you ever need something later. When you buy from us, your money stays in the mountains you live in. That is the whole idea behind our promise, Rest Well. Live Better.

Do you sell mattresses for vacation rentals or guest rooms?

Yes, and it is a big part of what we do up here. If you manage a cabin or a rental, we can help you choose durable, comfortable mattresses that hold up to a lot of guests without blowing the budget, then get them delivered. See our vacation and rental options.


The Local Difference

Three good reasons to come in

Try before you buy

Feel the difference in person before you spend a dollar. No online-only guesswork about what shows up at your door.

Delivery to your door

Local delivery, setup, and old-mattress removal, handled by a crew that knows these mountain roads.

People who know sleep

A sales floor with decades of combined experience, ready to point you to the right bed, not the priciest one.


Plan Your Visit

Stop by either showroom

Two locations across the High Country. Come in, ask questions, and rest on a few beds. No pressure.

Foscoe Showroom

Blackberry Creek Mattress, Foscoe

8859 NC Hwy 105 South, Boone, NC
Monday to Saturday, 9am to 5pm

Home of our Stressless recliner gallery and the Shifman display.

Boone Mall Showroom

Blackberry Creek Mattress, Boone Mall

1180 Blowing Rock Rd, Boone, NC
Monday to Saturday, 10am to 6pm

Inside Boone Mall, with the Molecule Sleep Engage line on display.

1
Tell us how you sleep

Share what is keeping you up: back pain, sleeping hot, a partner who tosses. We listen first.

2
Try a few beds

We narrow the floor to a short list and let you rest on each one, at your own pace.

3
Take it home

Buy with a 120-Night Sleep Trial and set up local delivery. That is the whole process.

Proudly serving Boone, Banner Elk, Blowing Rock, Foscoe, Linville, Valle Crucis, Seven Devils, Sugar Mountain, and the greater High Country of North Carolina.


Still Wondering?

Ask us anything. Really.

If your question isn't here, the fastest answer is a quick call or a walk through the door. We are happy to help you get it right.

Cart 0

Your cart is currently empty.

Start Shopping